Frequently Asked Questions (FAQs)
Welcome to CA Fits. Can't find the answer? Email support@cafits.com — we respond within 24 hours.
SIZING & FIT
Q: What size should I order?
A: All CA Fits tees are true to size. We recommend ordering your normal t-shirt size. Our items feature a relaxed, slightly oversized fit for comfort and style — not a tight or slim cut. If you normally wear Medium, order Medium.
Q: Are your tees unisex?
A: Yes — all CA Fits tees come in a unisex fit (relaxed, slightly boxy shape). They're designed to look great on everyone. Check the size guide on each product page for measurements.
Q: Can I order a size chart?
A: Yes! Check the product page for detailed measurements (chest width, length, sleeve) in both inches and centimeters. All measurements are taken flat. If you have questions, contact support@cafits.com.
Q: What if the size doesn't fit when it arrives?
A: No problem. We offer free size exchanges within 30 days. Contact support@cafits.com with your order number and desired size. We'll ship the replacement free of charge.
Q: Why does the shirt look different than the product photo?
A: Garment-dyed items naturally have slight color variation. Monitor settings also affect how colors appear online. The shirt in hand will be slightly different from the photo — this is normal and part of the charm.
PRINT QUALITY & DESIGN
Q: How are your designs printed?
A: Our designs are printed using DTG (Direct-to-Garment) printing, which infuses ink directly into fabric fibers. This creates vibrant, detailed prints that:
- Don't crack or peel
- Get softer with each wash
- Last 50+ washes with proper care
- Showcase fine details (like your pun text and illustrations)
Q: Will the design fade?
A: DTG prints are durable. After 25-50 washes, you may notice a slight reduction in color saturation (10-15%) — this is normal and not a defect. Proper care (cold water, low heat drying) minimizes fading. Your design will remain vibrant for years.
Q: What if the print is blurry, faded, or incomplete?
A: That shouldn't happen — our quality standards are strict. If your item arrives with a print defect, contact support@cafits.com with photos. We'll replace it free of charge with no return shipping required.
Q: Can I see a real photo of the design before ordering?
A: Yes! Check our Instagram (@cafits) for real customer photos wearing the designs. You'll see how they look on actual people in different lighting.
Q: What does CA in "CA Fits" stand for?
A: CA Fits stands for "Cool Ass Fits" — because if you're wearing a CA Fits shirt, you're already doing it right.
CUSTOM ORDERS & PERSONALIZATION
Q: Do you offer custom designs or personalization?
A: Not currently, but we're open to special requests! If you want a custom design, personalised names or text, or bulk orders for events — contact support@cafits.com with details. We'll discuss options and pricing.
Q: Will you create a design based on my idea?
A: We're open to it! Send your concept to support@cafits.com with as much detail as possible (sketches, descriptions, reference images). We'll respond with feasibility and pricing.
INTERNATIONAL SHIPPING
Q: Do you ship internationally?
A: Yes, we ship worldwide! Choose your country at checkout and you'll see available shipping options and costs.
Q: How long does international shipping take?
A:
- EU: 5-15 business days (after order confirmation)
- Canada: 5-15 business days
- Australia: 7-20 business days
- Rest of World: 7-20 business days
Check our Shipping Policy for full details including expedited options.
Q: Will I have to pay customs duty or import taxes?
A: Possibly, depending on your country. International orders may be subject to customs duty, VAT, or import fees — these are your responsibility and determined by your country's customs authority. CA Fits is not responsible for these costs or delays.
Q: What about restricted countries?
A: We ship to most countries worldwide. If your country doesn't appear at checkout, contact support@cafits.com to ask about your location.
SUSTAINABILITY & MATERIALS
Q: What are CA Fits tees made from?
A: 100% premium ring-spun US cotton that's garment-dyed after production. Here's why that matters:
Ring-spun cotton:
- Spun from long-fiber cotton for strength and durability
- Softer, smoother texture
- More resistant to pilling and fading
Garment-dyed:
- Dyed after the shirt is sewn (not as yarn)
- Creates natural color variation (slight differences between shirts)
- More environmentally friendly than yarn-dyed alternatives
- Feels more lived-in and vintage from day one
Q: Are your tees sustainable?
A: Yes, for several reasons:
- Heavyweight construction: Shirts last longer, reducing consumption
- Garment-dyed: More sustainable process than yarn-dyeing
- Recyclable packaging: All packaging is recyclable or compostable
Q: Will the color be uniform?
A: No — and that's a feature, not a bug. Garment-dyed items naturally have slight color variation. Each shirt is unique, giving them a handcrafted, vintage feel.
Q: Can I wash my CA Fits tee?
A: Of course! Proper care keeps them looking great:
- Wash: Cold water (max 30°C/86°F)
- Dry: Low heat or air dry
- No bleach or dry cleaning
- Iron: Low heat only if needed
DESIGN STORIES & EXPANSIONS
Q: What's the story behind my favourite design?
A: Each CA Fits design has its own character and backstory. Here's the vibe:
- Sugar Daddy: A sugar cube living his best life — indulgent, confident, zero regrets.
- Pour Decisions: A wine bottle with zero chill — party's just getting started.
- Fungi to Be Around: The mushroom who's fun everywhere, even without a disco ball.
- Owlways Love You: An owl that says it louder than words ever could.
- Nacho Average Guy/Girl: Not just chips — attitude on fabric.
- Let's Taco 'Bout It: Two tacos with opinions and they're not backing down.
- Toucan Play That Game: Competition is their language.
- I Doughnut Care: Doesn't care, doesn't have to. Zero interest, maximum style.
More designs coming soon with deeper storytelling.
Q: Are you expanding beyond t-shirts?
A: Yes! We're building out the CA Fits universe with vinyl toys, keychains, stickers, and hoodies (coming soon). Follow us on Instagram (@cafits) for updates.
Q: When will hoodies be available?
A: Hoodies are coming soon! Sign up for our email list (support@cafits.com) to be notified when they launch.
Q: Will designs ever be limited edition?
A: Not yet. All designs are available made-to-order indefinitely. We're building a permanent character universe, not a scarcity model.
PAYMENTS & ORDERS
Q: What payment methods do you accept?
A: We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other methods listed at checkout. All payments are processed securely.
Q: Can I cancel my order?
A: Orders can be cancelled within 24 hours of placement before printing begins. Email support@cafits.com with your order number immediately.
Q: Do you offer discounts or promo codes?
A: Check our Instagram (@cafits) and sign up for email updates for occasional promotions, early access to new designs, and exclusive discounts.
PROBLEMS & SUPPORT
Q: My order hasn't arrived. What do I do?
A: Check the estimated delivery window in our Shipping Policy, then track your package using the link in your shipping email. If it's past the estimated window, email support@cafits.com with your order number, tracking number, and delivery address. We'll investigate and either locate your package or send a replacement.
Q: The shirt arrived damaged. What's my recourse?
A: Take photos of the damage and email support@cafits.com with your order number and photos. We'll replace it immediately at no cost — no return shipping required.
Q: How do I return or exchange an item?
A: See our full Refund & Return Policy for details. Quick version: 30-day window from delivery, item must be unused and unworn with original tags. Contact support@cafits.com to start the process.
Q: How do I contact customer support?
A: Email support@cafits.com — we respond within 24 hours. Include your order number, issue description, and any photos.
INSTAGRAM & COMMUNITY
Q: How can I share my CA Fits photo?
A: Tag us on Instagram @cafits — we repost customer photos and feature them on our feed.
Q: Can I collab with CA Fits?
A: If you're a content creator or influencer interested in partnering, email support@cafits.com with your media kit and proposal.
Still Have Questions?
Can't find your answer? Email support@cafits.com and we'll respond within 24 hours.
Thank you for supporting CA Fits. Let your shirt do the talking. 🎯
Last Updated: September 2026